Privacy Statement

This is how we will handle information we learn about you from your visit to our website. The information we receive depends upon what you do when visiting our site.

If you visit our site to read or download information:

Our Internet Service Provider will collect and store statistical information about you such as the name of the domain from which you access the Internet (for example, bigpond.com if you are connecting from a Bigpond Online account); the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We do not use cookies and we do not store any personal identifiers. This information is not stored in any particular fashion, but is part of a systems log file.

For site management, information is collected for statistical purposes. The ISP’s computer system uses software programs to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. We use the information collected to measure the number of visitors to the different sections of our site, and to help us make our site more useful to visitors. This information is only used internally, does not contain personal identifiers, and will only be used for internal management purposes.

If you identify yourself by sending an E-mail:

You also may decide to send us personally-identifying information, for example, in an electronic mail message containing a request or feedback. We use personally-identifying information from consumers in various ways to further our customer’s protection and to provide better service. This may be to correct broken links that you have identified or to provide additional information that you have requested. Under no circumstances will your information be passed on to any other 3rd party or organisation.

We want to be very clear:

We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us. Except as might be required by law, we do not share any information we receive with outside parties

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